Northern Rivers Carpool
Registered Carpoolers

Terms and Conditions

Terms and Conditions

This web-site is intended to be a friendly, enjoyable and useful experience, but as with anything concerning any kind of transactions there are risks involved and we strongly advise you to understand all of these terms before joining. This site acts as the window for commuters to make contact with others who may be travelling in the same direction to work or study and with whom they might share the travel. As a result, we have no control over the quality, safety or legality of the persons registering on the site. We cannot and do not control whether a suitable travel match can be found. Acknowledging that travel between your normal place of work and your residence is considered personal travel it is understood by all users that the web-site is never to be used to arrange work related travel where participating organisations specifically prohibit staff from arranging work related travel via this web-site. By engaging in carpooling you agree and accept that Community Carpooling Association Incorporated (CCAI) and Prosentient Systems (the Promoters) have no responsibility, and do not accept any liability, for your safety either personally when travelling, or via a transaction through using the website.

Rights to suspend or terminate your registration

You agree that this web-site, in its own discretion, may terminate use of the service immediately and without notice if (a) We believe that you are not abiding by the general rules of this web-site (b) You have repeatedly broken a certain term, (c) We cannot verify or authenticate the registration information you provide to us. Our terms may be updated occasionally, at our sole discretion with or without notice to you. The most current version of the terms and conditions will always be available on the site. By continuing to use, visit or browse you agree to be bound by the current version of the Terms and Conditions.

Your Conduct

You are solely responsible for the consequences of your actions through this web-site. This information on carpooling is provided for information purposes only. No claim is made as to its accuracy, authenticity, appropriateness or suitability for your particular needs or circumstances or for any particular use. The Promoters, their members, employees, agents, consultants and representatives accept no liability for any loss or damage caused by any error or omission contained in the information. Those engaging in carpooling arrangements must ensure, and are otherwise responsible for, their own personal safety.  The promoters cannot and do not ensure your safety. By engaging in carpooling you agree and accept that the Promoters  have no responsibility, and do not accept any liability, for your safety. You must not transmit through the service any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material. You must also not transmit any material that encourages conduct that could constitute a criminal offence, give rise to civil liability or otherwise violate any applicable law or regulation. No member make a profit from taking part in the Carpool. Any financial transaction undertaken between members is at their own risk.


All images and content are owned by the Promoters. Copying or reproduction of the site cannot be undertaken without prior written permission.


Membership to this web-site is only available to those who can form a legally binding contract. This web-site does not permit minors (under18) to register. If any member fails to signup with their correct age the account will be terminated immediately. We provide you with your own login account. You may choose your own password. It is your responsibility to keep this password confidential. You accept all responsibility for all activities that occur within your account. Please refer to our Privacy Policy below for further details. If you have any queries related to these Terms and Conditions then please contact us at the relevant email or address listed below. 

Privacy Policy

The Carpool website is maintained by Community Carpooling Association Incorporated (CCAI) and Prosentient Systems. This Privacy Policy applies to all the publicly accessible pages on the Northern Rivers Carpool site located at and the Carpool Mid North Coast site located at Community Carpooling Association Incorporated (CCAI) and Prosentient Systems do not have any responsibility for the privacy policies or practices  of third party sites linked to the Carpool site. If you have any questions about the Carpool site, or the application of this Privacy Policy or a request for access to information held please contact either: 
  •  Northern Rivers Carpool Coordinator, CCAI,

  •  or Mid North Coast Carpool Coordinator, CCAI,

Users of the Carpool site are entitled to expect that any information as a result of that use will be treated within the terms of the New South Wales Government?s privacy responsibilities and obligations. The New South Wales Government?s privacy practices are regulated by the New South Wales Privacy and Personal Information Protection Act 1988.

What information do we keep?

Primarily we keep only your details as entered by you during the registration process. However, many web based systems and Internet Service providers record technical information about your PC. If you need to know what technical information is collected by this site please email or

How do we use this information collected?

The Carpool site will not disclose or publish information that identifies individual machines, or potentially identifies sub-groupings of addresses, without consent or otherwise in accordance with the New South Wales Privacy and Personal Information Protection Act 1988.

What exceptions are there to this rule?

The Carpool site will collect, use and disclose more extensive information than stated above in the following circumstances: ? unauthorised attempts to access files which are not published Carpool site pages; ? unauthorised tampering or interference with files published on the the Carpool site; ? unauthorised attempts to index the contents of Carpool site by other sites; ? attempts to intercept messages of other users of the Carpool site; ? communications which are defamatory, abusive, vilify individuals or groups or which give rise to a suspicion that an offence is being committed; and ? attempts to otherwise compromise the security of the web server, breach the laws of the State of New South Wales or Commonwealth of Australia, or interfere with the enjoyment of the Carpool site by other users.  The Carpool site reserves the right to make disclosures to relevant authorities where the use of the Carpool site raises a suspicion that an offence is being, or has been, committed. In the event of an investigation, Carpool site will provide access to data to any law enforcement agency that may exercise a warrant to inspect our logs.

Is the information stored securely?

Yes. Information collected is stored in an appropriately secure format and held by Operators for Carpool site purposes. When the information is no longer required for the purposes for which it was collected it is deleted.

What will we do with information provided in Feedback?

The Carpool site provides feedback facilities on the Carpool site to allow users to provide input into the future development of the site and to comment on the provision of service by the Office. The provision of personal details on feedback is optional. Users may provide personal details for the purpose of receiving a reply to their feedback. This information will only be used for the purpose for which it was provided. We will not add your email address or name to any mailing list. Community Carpooling Association Incorporated (CCAI) may publish aggregated information about feedback on the site, to the extent that it does not identify or cannot be used to identify individual users.

Who else has access to information?

Community Carpooling Association Incorporated (CCAI) captures this information on their own computers. Access to the raw data is restricted to a limited number of officers in Community Carpooling Association Incorporated (CCAI) for the purpose of analysis and to report on the success of the NSW North Coast Carpool sites. If you would like to access information held about you by Community Carpooling Association Incorporated (CCAI) please email 

Will this policy be updated over time?

Due to the developing nature of privacy principles for online communication, this policy may be modified or expanded in light of new developments or issues that may arise from time to time. The amended policy will be posted to this site and will operate from the time it is posted.